Last Updated February 1, 2023
- Personal Data Processing
Recycle Benelux may process personal data which is information that alone or in combination with other information could be used to identify you. This could include your name, telephone number, e-mail address, date of birth, and home or business and mailing address or other location from which you use our services from information you provide us through technology including when you access certain areas of the Recycle Benelux Sites that require registration for certain services, or if you require more information about those services. If you decide to purchase our products or services, we and/or our third-party services providers may need to process certain additional personal data, like your credit or debit card number and expiration date, bank routing and account number. We also collect photos and videos from cameras on our trucks to analyze the use and delivery of our services (i.e., to determine whether containers have been overfilled).
Device Information. When you are connected to our services via mobile applications (apps), we may collect device-specific information such as your device model, operating system, unique device identifiers, and mobile network information. We may associate your unique device identifier or phone number with information that you may have used to register for certain services or purchase products. Server logs that are maintained by us or by our third-party service providers may contain information about the services that you have used, and your device-specific information. We may also maintain digital communication logs that track information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information. We may use your device’s IP address or MAC address to track device-event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
When you visit, use and interact with the Sites, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Sites, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Service (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
- Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
- Usage Information: We collect information about how you use our Sites, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.
Specialized Information. We may collect and store information (including personal data) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. Certain services may include a unique application number in connection with the installation of apps. This number and information, including, without limitation, operating system type and app version number may be sent to our service providers when you install, update or uninstall apps.
At other times, Recycle Benelux may collect information that cannot be used to identify you. For example, we may aggregate non-personal data about you and other customers who visit our Sites. Aggregated information will not contain any information that can be linked directly back to you.
- How Recycle Benelux Processes Personal data
Recycle Benelux collects personal data we receive from you and from other sources. Recycle Benelux collects your personal data in connection with our products and services we provide to you.
- Our Use of Your Personal data
Recycle Benelux may use your personal data to contact you via mail, e-mail, telephone or mobile device in order to give you updates about Recycle Benelux’s special events, new services, payment confirmations, current information regarding our products, or other promotions that may be of interest to you. We also use return e-mail addresses to answer the e-mail we receive from you. We may also use your IP address, or unique devices identification numbers to help protect Recycle Benelux and our Internet service providers from fraud.
If you submit a resume or seek to fulfill other staffing requirements, we will use that information solely in connection with your application for current or future staffing requirements, and we may also share your resume or application information with our business partners or affiliates that have staffing requirements for which you may be qualified.
We may also use non-personal aggregate information to improve our Sites and our products and services offerings. For example, our Internet Service providers may report to us that there were a particular number of visitors to a certain area of our Sites, or that a certain number of businesses or a certain number of individuals completed our registration forms in particular areas of our Sites. Such information may also be used to analyze the effectiveness of our business and advertising models.
- Our Disclosure of Your Personal data
We do not sell, lease, or license your personal data to third parties.
We may share your personal data with service providers that provide certain services to us, including, without limitation, website hosting services, credit card processing, product promotions, order processing and shipping services, and visitor surveys. We take commercially reasonable steps to ensure these service provider adhere to the security standards we apply to your personal data and we prohibit them from using your information for their own marketing purposes.
Recycle Benelux may also disclose your personal data as is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agencies; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, suppliers, and customers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law. We may disclose your information to others in connection with the sale, merger, acquisition or financing of a Recycle Benelux company, or in connection with any transaction that involves the sale or assignment of some or all of our assets, including during the diligence process.
We reserve the right to provide non-personal data, such as aggregated data, to third parties.
- Data Retention
- Data Storage and Security
You use the Sites at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect personal data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Sites or e-mail. Please keep this in mind when disclosing any personal data to Recycle Benelux via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.
- Children and Data Collection
Recycle Benelux’s Sites are general audience Sites. Recycle Benelux’s Site content is not directed toward children who are under the age of 13. We do not knowingly collect personal data from children or minors. If Recycle Benelux or its Internet service providers become aware that a child has provided us with personal data without parental consent, we will endeavor to delete that information from our databases. If you have questions about personal data that may have been submitted by a child, please email us at BeneluxPrivacy@wm.com.
- How You May Access and Change the Information that Recycle Benelux Collects
The first time that you provide us with registration information through our Sites, you may be offered the opportunity to subscribe to and receive additional information about our products and services. After your first use, you can change your initial choices by contacting our customer service e-mail at BeneluxPrivacy@wm.com..
- Transfer of Information to the United States
- Contact Us
If you have questions or comments about our efforts to protect your personal privacy, or if you require additional information about Recycle Benelux’s privacy commitment, please contact us at our designated request address: BeneluxPrivacy@wm.com.